MONITZION Portal 24/7 Access to Support

60,00  VAT 0%

SKU: W-500-001 Categories: , Tags: , ,

We are happy to serve you as one-stop-shop supporting users to get most out of the systems and resolve any incidents. We help in technical matters from hosting to business software as well as we provide advisory services for ICT in business development. Drive your business goals and delight your employees, customers and partners with modern systems – you are backed with our team to assist you with any technical or process issue in the use of the systems.

24/7 Service Portal: 5eur (VAT 0%) per user/month

  • Contact support, report incidents and make enquiries.
  • Make service requests and order new services.
  • Contact sales and account management.
  • Pricing of work assignments (min 0,5h):
    • Support 135 eur/h (VAT 0%)
    • Advisory, training, etc. 165 eur/h (VAT 0%).

When you report an incident or send a service request to us in the portal, we make a work time estimate for your approval before starting the assignment.

SLA: best effort.

In addition, MONITZION Portal is One-Stop-Access Point to all your digital resources. Learn more how you can make your life easier: https://monitzion/monitzion-portal
Authentication to the Portal requires O365- or Google-email.

The plan is an automatically renewing annual subscription: 60 eur (VAT 0%) per year/user.

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